Shipping Policy

Luli's Ponchee ships worldwide. Orders are processed once credit card authorization and verification have been obtained. Cost of shipping and time is calculated at checkout. Once credit card authorization and verification have been obtained, orders are ready to be shipped within two (2) to four (4) business days.  

Free local pick-up is offered in Brampton, Ontario, Canada. Kindly choose the free local pick-up option at checkout and email us at lulisponchee@gmail.com to coordinate a pick-up time. Once credit card authorization and verification have been obtained, orders are ready to be picked-up within two (2) to four (4) business days.

SHIPMENTS TO CANADIAN ADDRESSES
Shipments are via Canada Post.

Orders are processed once credit card authorization and verification have been obtained. Orders shipped via Canada Post Expedited Parcel option typically arrives in one (1) to seven (7) business days (Monday through Friday, not including holidays). Orders shipped via Canada Post Xpresspost option typically arrives in one (1) to three (3) business days (Monday through Friday, not including holidays).

Please allow up to fourteen (14) days for shipments to remote locations. 
  
SHIPMENTS TO INTERNATIONAL ADDRESSES
Shipments are via Canada Post. 

Orders are processed once credit card authorization and verification have been obtained. Orders shipped via Canada Post Small Packet International Air option typically arrives in six (6) to ten (10) business days (Monday through Friday, not including holidays). 

Please allow up to fourteen (14) days for shipments to remote locations.

If you have any questions, concerns, or feedback, kindly fill out the contact form or email us at lulisponchee@gmail.com.